Guest AI / Knowledge studio
Help guests plan their night.
Publish trusted answers. Review the questions your knowledge base hasn’t covered yet.
Add an approved FAQ
Knowledge base
Only published, unexpired entries can be used.
Questions needing attention
Grouped by question and fallback reason. Add an FAQ above when you have a verified answer.
Recent conversations
Latest 200 turns. Email and phone-like text is filtered on a best-effort basis.